We unconditionally guarantee all unused or defective merchandise for 40 days from the receipt of shipment. If you are not completely satisfied with your purchase you may return or exchange any unused or defective merchandise for a prompt refund or exchange.

What Else Do I Need To Know?

You can return unused items sold by REDLANDBAGS.COM for 60 days from the receipt of shipment. All items must be in the condition you received them with all hang tags attached and in the original box.

Your form of payment will be credited for the price of the item and any taxes less a £7.00 return shipping fee per item. Your credit will appear after REDLANDBAGS.COM has received and processed your returned item through our return procedure.

Credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.